Terms of Service

CELERA TERMS OF SERVICE

TERMS OF USE AND CONDITIONS OF SALE

IMPORTANT – PLEASE CAREFULLY READ AND UNDERSTAND THESE TERMS OF SERVICE (“TERMS” or “AGREEMENT”) BEFORE ACCESSING, USING, OR PLACING AN ORDER THROUGH OUR WEBSITE. THESE TERMS CONTAIN DISCLAIMERS OF WARRANTIES AND LIMITATIONS OF LIABILITY. THESE TERMS FORM AN ESSENTIAL BASIS OF OUR AGREEMENT. PLEASE PRINT AND RETAIN A COPY OF THIS AGREEMENT FOR YOUR RECORDS.

Your use of this website, including any sub-domains thereof, affiliated websites, and mobile applications (collectively, the “Website”), which are owned and maintained by Celera (“Celera,” “we,” “our,” “us”), is governed by the policies, terms, and conditions set forth below. We offer the Website, including all information, tools, products, and services available from the Website to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here. By accessing, using, purchasing from, or placing an order through the Website, you agree to the terms set forth herein. If you do not agree to these terms and conditions in their entirety, you are not authorized to use the Website in any manner or form whatsoever.

THIS AGREEMENT CONTAINS A CLASS ACTION WAIVER AND A BINDING ARBITRATION PROVISION THAT WAIVE YOUR RIGHT TO A COURT HEARING, RIGHT TO A JURY TRIAL, AND RIGHT TO PARTICIPATE IN A CLASS ACTION. ARBITRATION IS MANDATORY AND IS THE EXCLUSIVE REMEDY FOR ANY AND ALL DISPUTES, EXCEPT THAT YOU MAY ASSERT CLAIMS IN SMALL CLAIMS COURT IF YOUR CLAIMS QUALIFY OR IF YOU OPT OUT. PLEASE CAREFULLY REVIEW SECTION 2B (NON-CLASS ACTION CLAUSE) AND SECTION 2C (BINDING ARBITRATION CLAUSE) BELOW, INCLUDING YOUR RIGHT TO OPT OUT OF ARBITRATION WITHIN 30 DAYS.

 

 

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction. A breach or violation of any of the Terms will result in an immediate termination of your Services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse Service to anyone for any reason at any time. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service without express written permission by us.

SECTION 2 B – NON-CLASS ACTION CLAUSE

You agree that any dispute, claim, or controversy arising out of or relating to these Terms of Service or any products purchased from Celera shall be resolved on an individual basis. You expressly waive any right to bring or participate in any class action, class arbitration, or representative proceeding against Celera.

SECTION 2 C – BINDING ARBITRATION CLAUSE

Any dispute arising out of or relating to these Terms or producfts purchased from Celera shall be resolved exclusively through final and binding arbitration. The arbitration shall be conducted by a single, neutral arbitrator in accordance with the rules of the American Arbitration Association (AAA).

  • Opt-Out Right: You may opt out of arbitration within thirty (30) days of your first purchase by sending written notice to info@trycelera.com with the subject line “Arbitration Opt-Out”.

SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our supplements are subject to change without notice. We reserve the right at any time to modify or discontinue the Service without notice.

SECTION 5 – PRODUCTS OR SERVICES

Certain supplements may be available exclusively online through the website. These products may have limited quantities and are subject to return or exchange only according to our Refund Policy. We do not warrant that the quality of any products, services, or information purchased by you will meet your expectations.

SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order.

SECTION 12 – PROHIBITED USES

You are prohibited from using the site or its content for any unlawful purpose, to solicit others to perform unlawful acts, to infringe upon our intellectual property rights, or to harass, abuse, insult, or discriminate based on protected characteristics.

SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee that your use of our service will be uninterrupted, timely, secure or error-free. You expressly agree that your use of, or inability to use, the service is at your sole risk. In no case shall Celera, our directors, or employees be liable for any injury, loss, claim, or any direct, indirect, incidental, or consequential damages of any kind.

SECTION 19 – SUBSCRIPTIONS; AUTOMATIC RENEWAL; BILLING AUTHORIZATION; CANCELLATION

  • a) Subscription Enrollment: If you select a subscription option, you authorize Celera to charge the payment method you provide on a recurring basis (e.g., every 30 days).

  • b) First-Order Savings: Any subscription-based discounts or savings applied at checkout apply only to the first order of the subscription.

  • c) Cancellation Eligibility: If you enroll in a subscription and receive a discounted rate as a result (compared to the standard one-time purchase price), you must maintain the subscription until your first subscription-based refill has been successfully delivered. Requests to cancel will only be processed after this first refill delivery is confirmed.

  • d) Automatic Renewal: Following the initial commitment, your subscription will automatically renew and Celera is authorized to charge the then-current price plus applicable taxes until you cancel.

  • e) How to Manage or Cancel: Subject to the eligibility requirements in subsection (c), you may cancel your subscription by logging into your customer portal or contacting Customer Support at info@trycelera.com.

  • f) Cancellation Cutoff: To avoid being charged for the next renewal, you must cancel at least twenty-four (24) hours before your next scheduled billing time.

  • g) No Refunds After Processing: Once an order has been processed or shipped, it cannot be canceled.

SECTION 20 – DELIVERY CONFIRMATION

You agree that carrier delivery confirmation shall be conclusive and sufficient proof of delivery. Celera shall not be responsible for any loss, theft, or damage occurring after a package is marked as delivered by the carrier.